Programme Assistant


Title: Programme Assistant
Job ID: 16031
Practice Area – Job Family: Democratic Governance – RULE OF LAW AND ACCESS TO JUSTICE
Vacancy End Date: 11.05.2018 (Midnight New York, USA)
Duty Station: Dushanbe, Tajikistan
Education & Work Experience: G-Bachelor’s Level Degree – 2 year(s) experience
Languages Required: English, Russian, Tajik
Grade: SB3
Vacancy Type: Service Contract (SC)
Posting Type: External
Bureau: Europe & the CIS
Contract Duration: 6 months with posibility of extension


Over the past fifteen years, the Government of Tajikistan has undertaken a number of legislative and policy reforms to create the framework for an effective justice system. The Programme aims to strengthen the capacity of state bodies and the justice sector to better provide access to justice and uphold the rule of law in compliance with international commitments, and also to protect the rights of vulnerable people through establishing sustainable mechanisms for capacity development and oversight of justice and penitentiary institutions and by ensuring greater accountability and transparency.

PROGRAMME OBJECTIVE: Contribute to better access to justice for marginalized and

vulnerable persons through (a) establishing mechanisms for dialogue between the government and civil society to address key challenges in access to justice and (b) enhancing the capacities of the government and civil society in advancing rule of law reforms.


The vision of the Access to Justice in Tajikistan Programme is to create a justice system whereby all people in Tajikistan can access justice, by having an affordable, state run system of free legal aid, in a country where people, in particular the vulnerable and marginalised – particularly women– know their rights and duties in respect of free legal aid and accessing justice.

COMPONENTS: The programme consists of the following components:

1. Support in establishment of a Rule of Law Policy Dialogue platform, including annual Rule of Law Forums;

2. Capacity development of duty bearers including the Ombudsman’s office, bailiffs, judges, Ministry of Justice and Supreme Court staff etc.;

3. Provision of free legal aid to poor and marginalized through established State Agency Legal Aid Centre under the Ministry of Justice of the Republic of Tajikistan;

4Increasing legal literacy and public awareness of legal rights, and the ability of target groups to defend their rights;

5. Support to Tajikistan in accession and compliance with International Human Rights treaties.

Under the direct supervision of the Programme Manager (Rule of Law), the Programme Assistant will contribute to UNDP’s Rule of Law support in Tajikistan and achievement of programme outputs.

S/He will be responsible to support the execution of activities as defined by the Programme Manager in the Annual Work Plan in accordance with partnerships, quality criteria, budget levels and timeline in the project documents.

Duties and Responsibilities:

Under the guidance and direct supervision of the Project Manager the Programme Assistant works closely with the project team focusing on achievement of the following results:

1.     Provides effective support to the planning, implementation and monitoring of the Rule of Law Programme activities:

  • Actively participate in the preparation of work plans, project operations as well as procurement for the programme;
  • Liaise with the Country Office Operations team, counterparts and other parties in the preparation of contracts, budget and payments;
  • Maintain an appropriate filing system documenting the implementation of approved work-plan activities;
  • Undertake regular monitoring and data collection of project activities and contribute to progress reports as required by the Programme Manager

2.     Ensures efficient administrative support and communication, focusing on the achievement of the following results:

  • Drafting correspondence and reports covering project ssues; compiling statistical data; following up and responding to queries;
  • Organization of workshops and conferences, coordination of travel arrangements and support with protocol procedures;
  • Provision of inputs to preparation of procurement plans for the office;
  • Collection and preparation of success stories;
  • Permanent update of information in the social media on the Programme activity;
  • Develop communication materials, case studies, press realizes and etc.;
  • Review and edit documents related to Programme activities including partner organizations reports and developed materials;
  • Occasional written translation or interpretation to assist project staff and consultants;

​3.   Supports resource mobilization:

  • Analysis of information on donors, preparation of donor’s profile.
  • Track and reporting on mobilized resources. Review of contributions agreement, managing contributions in Atlas

​4. The Programme Assistant supports knowledge building and management focusing on achievement of the following results:

  • Promotes identification and synthesis of best practices and lessons learned from the project for organizational sharing and learning;
  • Promotes a knowledge sharing and learning culture in the country office;
  • Briefing/ debriefing of staff on administrative procedures


IV. Competencies and Selection Criteria Description of Competency at Level Required(For more comprehensive descriptions please see the competency inventory)
InnovationAbility to make new and useful ideas work Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
LeadershipAbility to persuade others to follow Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
People ManagementAbility to improve performance and satisfaction Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
CommunicationAbility to listen, adapt, persuade and transform Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
DeliveryAbility to get things done Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
Advocacy/Advancing A Policy-Oriented AgendaSupport the preparation of information for advocacy

·         Identifies relevant information for advocacy for a variety of audiences


Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
Results-Based Programme Development and Management – Contributing to results through provision of information§  Provides information and documentation on specific stages of projects/programme implementation

§  Provides background information to identify opportunities for project development and helps drafting proposals


Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
Building Strategic PartnershipsMaintaining information and databases

§  Analyzes general information and selects materials in support of partnership building initiatives

§  Maintains databases of donor information

§  Tracks and reports on mobilized resources

Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
Innovation and Marketing New ApproachesImplementing processes and uses products

§  Documents and tracks innovative strategies/best practices/new approaches

§  Responds positively to new approaches

Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
Resource Mobilization.Providing information for resource mobilization strategies

§  Maintains information/databases on potential and actual donors

§  Maintains database of project files

§  Provides data and information needed for preparation of project documents

Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
Knowledge of processes, methods and procedures·         Understands the main processes and methods of work regarding to the position

·         Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks

·         Strives to keep job knowledge up-to-date through self-directed study and other means of learning

·         Demonstrates good knowledge of information technology and applies it in work assignments

·         Demonstrates in-depth understanding and knowledge of the current guidelines and project management tools, and utilizes these regularly in work assignments

Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
Promoting Organizational Learning and Knowledge SharingResearch and analysis

§  Researches best practices and poses new, more effective ways of doing things

Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)
Client OrientationMaintains effective client relationships

·         Reports to internal and external clients in a timely and appropriate fashion

·         Organizes and prioritizes work schedule to meet client needs and deadlines

·         Responds to client needs promptly

Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)

Required Skills and Experience:

V. Recruitment Qualifications
Education: Certification in administration desirable. University Degree in Business or Public Administration, Economics, Political Sciences and Social Sciences  would be desirable
Experience: 2 to 3 years’ of relevant experience in administration or programme support service is required at the national or international level.
Language Requirements: Fluency in Tajik and Russian as well as good working knowledge in English required.
Other: ·         Experience in the usage of computers and office software packages (MS Word, Excel, etc)·         Advance knowledge of spreadsheet and database packages, experience in handling of web based management systems.


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